Returns

RETURNS & COMPLAINTS

Complaints and returns have to be submitted to our after-sales-service by phone or e-mail.

If you are not satisfied with a product or want to return / exchange it, you'll have to notify our after-sales service within 14 days after receiving the parcel by e-mail. All returns that our customer service were not notified of according to the above mentioned specifications will be returned to sender. All returns have to be sent back in their original packaging and without apparent damaging. Product and packaging have to be in mint condition.

Please attach the following documents to your return:

copy of invoice
reason for return

PLEASE SEND RETURNS TO:

Streetbuzz Distibution GmbH /
Scooter-Attack
RETOUREN
Brachalmeth 4
66271 Kleinblittersdorf
Germany

Our after-sales service will provide you with further details concerning your return by e-mail. Our products are sold under the manufacturer's guarantee specified for each product.

Disregarding our returns specifications may result in additional fees.
Thank you for your confidence

Your SCOOTER-ATTACK Support Team